We have prepared answers for the most frequently asked questions. If you cannot find needed answer, feel free to contact us here
Shelf life
Gingerbread cookies are wonderfully stored for 4 months at room temperature, out of direct sunlight. So don't worry that they will spoil.
Delivery
We use fast (Express) delivery. Within the EU countries, the parcel will be delivered within 4 to 6 days. We use courier delivery to save your time. Spend your time on important things, and we will handle the delivery.
Delivery as a gift
You can order gingerbread as a gift to your family and friends by paying for the product and specifying the delivery address - it will be a pleasant surprise for those dearest to you.
Payment
Payment is made in the specified form, simple and convenient.
Time to review the order
It can take up to 10 days from accepting the order to sending the parcel.
Constant feedback
Feedback is always welcome, we try to answer questions within 2 hours.
Accepting personal orders
We are open to accepting personal orders. To do this, contact us by email or using the specified form. Tell us what you want, and find out the price. For special orders, the price is negotiated personally.
Delivery outside the European Union
Considered separately. The price and time of delivery indicated in the offer apply to the territory of the European Union. All orders outside this zone are negotiated separately.
Damaged product
If the product arrived obviously damaged (cracked), please contact us by providing proof of the damaged gingerbread. We will definitely find a way to solve the problem.